Wholesale Policies

Most practitioners and store owners (brick and mortar and ecommerce) are eligible to create a wholesale account with us as long as they do not resell our products on Amazon.com, Amazon.ca, Amazon.au, Amazon.co.uk, Amazon Japan, Ebay.com or Walmart.com. Selling on these platforms is strictly prohibited and will result in the closing of your wholesale account.

Selling on your website or at your retail location is always permitted, and online marketplaces not listed above are fine to sell on as well.

Buyers are responsible for ensuring that all products are marketed and sold in compliance with the laws and regulations of their respective territories.

Due to exclusivity agreements in place, we are not accepting new wholesale customers in the following countries.

• United Kingdom
• Japan
• Mongolia

Please see our authorized distributor list for contact information for the authorized distributions in each country.

If selling online, you agree not to price the purchased products at a price lower than that product is sold for on either doublewoodsupplements.com or the Amazon.com listing for that product. (You may choose the lower of the two prices if a discrepancy exists.)

To obtain wholesale pricing an order of at least 24 bottles is required, with deeper discounts available for orders of at least 99 bottles.

These do not all have to be the same product, so you could order 12 units of one product and 12 units of another and get wholesale pricing on both products.

Orders for over 250 units of a given product may be eligible for lower prices than what are listed on our catalog, please email us at support@doublewoodsupplements.com for a quote.

Our default shipping method for wholesale orders is USPS Priority, although other methods can be used on request. The customer assumes ownership of the package once it has been delivered.

Any claims for shortages must be submitted within 1 week from delivery date.

Any and all damage must be notated at time of delivery with the carrier at receiving.

If a freight forwarder is used, the order will be considered fully delivered and complete once the freight forwarder has signed for and accepted the shipment.

Insurance can be purchased for all shipments on request.

Any damaged or defective units will be replaced at no additional charge. If damaged units are found, please return them and they will be replaced. No refunds will be granted for non-defective units.

If your company is eligible for sales tax exemption, we kindly request that you provide us with a valid Sales Tax Exemption Certificate during the onboarding process, and before your first order.  By presenting a valid exemption certificate, your company can enjoy relief from paying sales tax on qualifying purchases.

To ensure a smooth and efficient transaction, please follow these steps:

1. Verify Eligibility: Ensure that your company is eligible for sales tax exemption according to the tax laws in your jurisdiction.
2. Submit the Certificate: As a requirement of onboarding, submit a copy of your valid Sales Tax Exemption Certificate to our sales team. You can email it to wholesale@doublewoodsupplements.com, or upload it to the website as part of your profile.
3. Update Renewals: Please remember to keep your exemption certificate up-to-date and renew it as required by the relevant tax authorities.

If you do not currently have a certificate, please find below a link to forms you may follow to complete for your business:

Multi-state exemption certificates:

MTC:  MTC Uniform Sales & Use Tax Certificate

SST:  SST Certificate of Exemption

You or we may suspend or terminate your wholesale account (or your use of this web site) at any time, for any reason or for no reason. You are personally liable for any orders placed through your account prior to termination.  We reserve the right to change, suspend, or discontinue all or any aspect of the wholesale account services at any time without notice.